Privacy Policy

Privacy Policy for NorthboundGTM LLC

Effective Date: January 2, 2026

At NorthboundGTM LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly regarding our SMS communication services.

1. Information Collection

We collect personal information that you voluntarily provide to us through our website forms, including your name, email address, and phone number. We also maintain records of your consent to receive SMS messages, including timestamps and the source of the opt-in.

2. Use of Information

The information we collect is used to:

Provide our GTM consulting and business growth services.

Send transactional messages, such as appointment confirmations and reminders.

Respond to your inquiries and provide customer support.  

3. SMS Data Protection (Mandatory Carrier Clause)

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.  

4. Your Choices & Opt-Out

You have the right to opt-out of receiving communications from us at any time.

SMS: You may opt-out of SMS messages by replying "STOP" to any message you receive from us.

Email: You may use the unsubscribe link found at the bottom of our emails.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access. However, no method of electronic transmission is 100% secure.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

rivacy Policy

Effective Date: January 4, 2026

At NorthboundGTM LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly regarding our software platform and SMS communication services.

1. Information Collection

We collect personal information that you voluntarily provide to us through our website forms and platform interfaces, including your name, email address, and phone number. We also maintain records of your consent to receive SMS messages, including timestamps and the source of the opt-in.

2. NorthboundGTM as a Data Processor

When you (our client) upload your own customer data into our platform, NorthboundGTM acts as a Data Processor. You remain the Data Controller and are responsible for ensuring you have the legal right to collect and use your customers' information under applicable privacy laws.

3. Use of Information

The information we collect is used to:

Provide our business growth platform and GTM consulting services.

Send transactional messages, such as appointment confirmations and reminders.

Facilitate communication between you and your customers via our integrated tools.

Respond to your inquiries and provide technical support.

4. SMS Data Protection (Mandatory Carrier Clause)

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Third-Party Sub-Processors

To provide our white-labeled services, we share data with trusted sub-processors, including:

Infrastructure Partners: For CRM hosting and platform stability.

Communication Providers: For routing SMS and Email messages (e.g., Twilio, Mailgun).

Payment Processors: For secure billing and subscription management.

6. Your Choices & Opt-Out

You have the right to opt-out of receiving communications from us at any time.

SMS: You may opt-out of SMS messages by replying "STOP" to any message you receive from us.

Email: You may use the unsubscribe link found at the bottom of our emails.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access. However, no method of electronic transmission or cloud storage is 100% secure.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].